You can start a return simply by logging into your account here.
If you haven't registered with us - don't worry!
Simply enter your order number, email address, and the billing postcode you used when placing your order to begin the return process.
During peak season, returns processing may take longer than usual. Refunds will be issued within 10 to 14 days after goods reach our warehouse.
If you placed your order on another retailer’s website, please click here for instructions on how to return your order back to us.
Need Help? Click here.
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You must be over 18 to join our mailing list.
Stay in the loop on all things Ann Summers: Updates on new arrivals, inspiration, offers and events!
By inputting your information, you agree that we can use it in accordance with our Privacy Policy. You are able to unsubscribe from marketing at any time. By proceeding you agree to our Terms and Conditions.
You must be over 18 to join our mailing list.