International Delivery & Returns

Delivery Options To Suit You

Thanks to our global shipping partner, Global-e, we ship to over 200 destinations, in over 95 currencies and offer over 150 different payment methods, depending on your shipping country.

Make sure you select your shipping country so that our product and checkout pages appear in your local currency. You're able to do this at any point by clicking the small flag at the top of the page to change country.

Shipping costs will be calculated at checkout.

Returns, Refunds & Exchanges

For details on international returns, please see our international returns policy

Discreet Delivery

What will my package look like?

All orders are sent with the non-descript return address name of "Gold Group House" instead of "Ann Summers". Products are mailed in bubble-wrap envelope or a plain box (depending on the nature and/or size of your order).

There's also no need to worry about your bank statement as your transaction will show as 'AS Ltd'.

There are no markings on the back or side of your parcel. The only markings are your address label on the front, which appears as below, and a courier sticker depending on the service used.

Ann Summers discreet delivery

I've got more questions...

For more information please see our customer help pages.