Cookie Policy

Last updated: 13:00 - 17/05/2018

Our use of cookies
1. Welcome to https://www.annsummers.com('Site'). Here you will find information on what cookies may be set when you visit our Site and the purposes for which we use those cookies. The Site is owned and operated by Ann Summers Limited ('we', 'our', 'us' as applicable). For further detailed information about this Site, please click here to see our Terms of Use and our Privacy Policy.
2. By continuing to use this Site, you are agreeing to our use of cookies in the manner described in this policy.
What are cookies?
1. A cookie is a small data file that is placed on your computer or other device to allow a website to recognise you as a user when you return to the website using the same computer and web browser, either for the duration of your visit (using a 'session cookie') or for repeat visits (a 'persistent cookie'). Other similar files work in the same way and we use the word 'cookie' in this policy to refer to all files that collect information in this way.
2. Cookies are an extremely common technology for remembering certain information about a visitor to a website. The vast majority of websites currently make use of cookies and they are commonly used for a wide range of tasks. We use cookies for the following purposes:
  1. Strictly necessary cookies. These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our Site.
  2. Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.
  3. Functionality cookies. These are used to recognise you when you return to our Site and to embed functionality from third party services. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, saving items to a wishlist, displaying recently viewed items and to integrate useful services provided by third party providers into our Site e.g. Google Analytics and Amazon Pay.
  4. Advertising cookies. These cookies record your visit to our Site, the pages you have visited on our Site and others and the links you have followed. We will use this information to make the advertising displayed to you more relevant to your interests. We may also share this information with third parties for this purpose.
3. This Cookie Policy gives you information on the specific cookies used on this Site.
How to control and delete cookies
1. If you continue to use the Site, more cookies and other tracking technologies will be placed on your computer as described in this Cookie Policy in order to enhance your user experience whilst on the Site. By continuing to use the Site and/or by accepting our Terms of Use, you are agreeing to the use of such cookies and tracking technology.
2. We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by this Site (or, indeed, on any other site) you can do this through your browser settings. The 'Help' function within your browser should tell you how. If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the Your Online Choices site at http://www.youronlinechoices.com/uk/your-ad-choices.
3. Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these websites are not owned or operated by us, we are not responsible for any of the content on them.
4. Please be aware that restricting cookies may mean that you will not be able to take full advantage of all the features or services available on this Site.

Main cookies used by us on our Site

Below is a list of the main cookies used by us on this Site together with details about what each is used for:

Cookie	Name	Expiry	Category and Purpose
AnnSummers.com	dwsid sid dwuser_XXXXX session-set dwcustomer_XXXXX dwsecuretoken_XXXXX	1 year 1 year 1 year 10 years 1 year 1 year	Strictly necessary: First party cookies. These cookies allow our web servers to respond to your actions on the website such as "Add to basket" or browsing the website. The website wouldn't work for you without it.
AnnSummers.com	dw dw_dnt dw_cookies_accepted dw_TLSWarning	1 year 1 year 1 year 1 year	Strictly necessary: First party cookies. These cookies are used to perform checks to ensure your web browser is capable of supporting some of the technology in-use on our website.
AnnSummers.com	dwsourcecode_XXXXX dwpersonalization_XXXXX dwanonymous_XXXXX dwac_XXXXX __cq_bc __cq_seg __cq_uuid cqcid ASGB-newsletter	1 week 1 month 6 months 1 year 1 year 1 month 1 year 1 year 2 months	Analytical: First party cookies.These cookies allow our website to run A/B Testing, Analytics and serve personalised and relevant content based on your user preferences.

Third party cookies

We also use and work with a number of third party suppliers and partners who set or read cookies on this Site. We do not have any control over these cookies. Whilst we provide a summary of the third party cookies used in the table below, you should also check the relevant third party's privacy policy using the links in that table for more information about how these cookies are used.
The third party cookies used in connection with this Site include:
1. Analytics cookies. We use cookies to help us collect information that allows us to analyse web traffic to our Site. The information collected via the cookies, which is anonymous, is sent to a third party that operates analytics tools which we use to analyse the information collected and improve the Site's performance.
2. Social media cookies/plugins. We include a variety of social media features on the pages of the Site that record your interactions with those features with your accounts with various social networking sites (e.g. Facebook and Google+ buttons). For these to work, the social networking site will set/read cookies through our Site to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
3. Embedded third party content. Some of the content on our Site (e.g. maps or videos) is provided by online services operated by third parties. When you visit a page containing content from one of these services, a cookie may be set by the relevant third party.
4. Advertising cookies. We also use and work with a number of third party suppliers and partners who set cookies on this Site in order to deliver targeted and non-targeted advertising to you. Please see a summary of the third party advertising cookies used in the table below. If you would like more information about the cookies used by these organisations or would like to access a tool which you can use to disable them, please visit the Your Online Choices site at http://www.youronlinechoices.com/uk/your-ad-choices or click on the AdChoices logo that you will see in the corner of advertisements that carry behavioural targeting cookies.

Below is a summary of the third party cookies used in connection with this Site:

Cookie	Name	Expiry	Category and Purpose
Cloudflare	__cfduid	1 year	Embedded content: Third party cookies.CloudFlare is used to host our images and content for AnnSummers.com, this cookie forms part of a security feature by Cloudflare enabling you to securely view HTTPS images and content on our website.
Google Analytics	_ga _gat _gid _gac_liveTracker sid	2 years 1 minute 24 hours 30 seconds to 1 year 1 year	Analytical: Third party cookies. These cookies are used to collect information about how you and other visitors use our Site, which we use to help improve it. These cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they have visited. If you would like to disable to collection of data by these cookies please install the opt out tool available at: http://tools.google.com/dlpage/gaoptout
Qubit	_qubitTracker qb_permanent qb_session qb_filter_ip_match _qsst_s _qst_s	1 year 1 year 30 minutes 1 year 1 year 1 year	Analytical: Third party cookies. Qubit is used to carry out statistical analysis of user activity and conversion optimisation on annsummers.com. This information allows us to identify and understand our customers' needs. We then update the website to make the visitor session more personalised and relevant. More info
Sale Cycle	s.salecycle.com	6 months	Analytical: Third party cookies. Used to track use of the website in order to understand which products and services are of interest to our customers and to collect certain personal information such as name, email address, phone number, and a unique identifier associated with a customer’s device. This information is then used to assist in the buying process including by contacting customers from time to time (by email) or to personalise advertising displayed to online. More info
Fresh Relevance	tms_VisitorID tms_wsip	6 months	Analytical: Third party cookies. Used to keep track of your shopping. The data may be used to personalize marketing content to help you find what you want, to offer assistance by email if you seem to be having problems with ordering, or to help us improve the Website. We will not sell this information to third parties: tms_VisitorID: stores a unique id for the device. This is used to keep track of your shopping. tms_wsip: records whether you are using modern web browser that supports a more efficient communication channel called "web sockets".
Contentsquare	_cs_id _cs_s _cs_vars _cs_ex _cs_c _cs_optout _cs_mk	13 months 30 minutes Session 30 days 13 months 13 months 30 minutes	Analytical: Third party cookies. Contentsquare is used to carry out analysis of user activity on our websites. This information allows us to identify and understand our customers' needs. We then update the website to provide the best possible experience. More info
SessionCam	sc.UserId sc.Status sc.ASP_NET_SESSIONID SessionCamTestCookie	1 year 30 minutes 30 minutes 1 minute	Analytical: Third party cookies. SessionCam is used to carry out analysis of user activity on our websites. This information allows us to identify and understand our customers' needs. We then update the website to provide the best possible experience. More info
Microsoft Bing Ads	_uetsid	30 minutes	Analytical: Third party cookies. Cookies for Bing Ads are used to monitor the performance of our online advertising campaigns.
Amazon Pay	amazon-pay-abtesting-new-widgets	1 year	Analytical: Amazon Pay cookies are used to measure and improve the performance of our Amazon Pay checkout options, enabling us to optimise and enhance our checkout to make payments easier for our customers.
TokyWoky (Ann Summers Community)	__cfduid	1 year	Functional: CloudFlare cookie, because we use their service in front of our website. The __cfduid cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. Cloudflare is deprecating the __cfduid cookie on may 2021
TokyWoky (Ann Summers Community)	toky_state	13 months	Functional: The state of the widget to restore it to, across page refreshes (widget minimized, closed, open.)
TokyWoky (Ann Summers Community)	TokyUserID	100 Days	Functional: The toky user ID, used for tracking command
TokyWoky (Ann Summers Community)	islogged	13 months	Functional: Whether a user is connected on the widget.
TokyWoky (Ann Summers Community)	.ASPXAUTH	13 months	Functional: Session cookie which stores the user authentication information.
TokyWoky (Ann Summers Community)	JSESSIONID	Session duration	Functional: New Relic cookie which stores a session ID so New Relic knows how many sessions we have on widget. The cookie value is generated with Jetty.
TokyWoky (Ann Summers Community)	amp.cookie.test.XXXXXX	12 months	Analytical: Used by Amplitude for usage analysis.
TokyWoky (Ann Summers Community)	logglytrackingsession	Session duration	Functional: Used by Loggly for performance and error tracking.
TokyWoky (Ann Summers Community)	_ga	Session duration	Analytical: This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

Email Tracking
1. Some of the emails we send to you may contain a 'web beacon pixel' or tracked links which allows us to identify when you have opened the email and to verify which links contained in the email you have accessed. We use this information to determine which parts of our emails are of most interest to you.
2. You can delete the pixel by deleting the email.
3. Alternatively you can unsubscribe from our mailing list by contacting us at dataprotection@annsummers.com
Changes
1. We may make changes to this Cookie Policy at any time by sending you an e-mail with the modified Terms or by posting a copy of them on the Site. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the Site, whichever is the earlier. Your continued use of the Site after that period expires means that you agree to be bound by the modified policy.
Contact us
1. If you have any questions or concerns about cookies or your privacy when using this Site, please contact us as follows:
  By post at: Data Protection Team, Ann Summers Ltd, Gold Group House, Godstone Road, Whyteleafe, Surrey, CR3 0GG
  By telephone on: +44 333 440 6969 (Monday to Friday 08:00 - 20:00, Saturday 09:00 - 18:00, Sunday 09:30 - 18:00), excluding public holidays.
2. By email at dataprotection@annsummers.com

Cookie Policy

15% off your first order