Last update: Wednesday 28th July
Our number one priority is keeping our customers and colleagues safe. We’ll ensure we deliver the best possible shopping experience for you, and, as we continue to adapt to the latest news, this is where you'll find our latest updates.
All our delivery services are running normally.
Our Click & Collect service is available.
For international delivery updates and information, please click here.
Many of our stores in England are now open and available for Click and Collect. Click here to search for your nearest open store.
All of our stores in Wales are now open and available for Click and Collect. Click here for a full list of open stores.
Republic of Ireland
All of our stores in the Republic of Ireland are now open. Click and Collect is not available. Click here for a full list of open stores.
All of our stores in Scotland are now open and available for Click and Collect. Click here for a full list of open stores.
Our Belfast store is open, however Click & Collect is not available.
Our Jersey store is open, however Click & Collect is not available.
Read about our store safety measures here.
No, our delivery service isn’t signed-for. If you’re in self-isolation or worried about coming into contact with the person delivering your order, Royal Mail have confirmed when they need to deliver any item that won’t fit through your letterbox, they’ll place your item at your door. After knocking on your door, they’ll step aside to a safe distance while you retrieve your item. For more information, go to Royal Mail’s website.
If you’re in self-isolation, send us back your items as soon as you can; we’ll accept your late return. Everything else in our Returns Policy still applies.
Please be aware that it may take up to 10 working days for your return to be received and processed by our Returns team.
All our Sisterhood Ambassadors must party safely and within Government guidelines, and will follow local and national restrictions on gatherings. They’ve all been trained on how to keep themselves and their customers safe during the pandemic. Our Ambassadors are still able to hold digital parties and sell via their social networks. For information on how to book a party or indeed become an Ambassador - click here.
These are some of the safety measures we’ve put in place in our warehouse: