Got a question? Find the answer you're looking for in our help centre.
Looking to pop in and see us? Find your nearest store.
Need further help? Contact our Customer Services team.
Where's my order?
Can I change or cancel my order?
What are my delivery options?
Can I track my order?
How will my purchase appear on my bank or card statement?
Will my parcel be discreet?
What’s your Returns Policy?
How do I exchange an item?
How do I return and item for a refund or exchange?
Stay in the loop on all things Ann Summers: Updates on new arrivals, inspiration, offers and events!
By inputting your information, you agree that we can use it in accordance with our Privacy Policy. You are able to unsubscribe from marketing at any time. By proceeding you agree to our Terms and Conditions. You must be over 18 to join our mailing list.