You know we love to help you feel as empowered as possible when it comes to taking control of your sexual wellness, and through E-Pharmacy (fully regulated by the General Pharmaceutical council, and run by clinicians), you're now able to access a range of prescription medicine online - no waiting for a doctor's appointment, just easy steps to get you feeling amazing again.

Easy As 1, 2, 3

1

Launch E-Pharmacy

Simply click the launch E-Pharmacy button

2

Complete Consultation

Fill in a simple health questionnaire and choose your medication

3

Receive your treatment

E-Pharmacy's clinicans check if the treatment is appropriate and the pharmacy team will send out the medication directly to you

Don't just take our word for it…

E-Pharmacy are rated excellent on trustpilot with over 2500+ reviews

E. Winters.

"My GP changed my contraception medication because it was cheaper for the NHS. The new tablets didn’t agree with me. Thankfully E-Pharmacy saved the day and I could get contraception medication that works for me and my acne. Delivery was extremely quick and the prices are usually the best I have found online."

R. Atker.

"Much needed service. Received my tablets the very next day, whilst the GP surgery has been struggling to find my repeat for over a week. Thank you E-Pharmacy!"

S. Dunn.

"Very fast efficient service. Very happy. Like many since lockdown I have struggled to correspond with my GP. This service provided me with the medication I needed at a reasonable cost. They checked medical history and I got my medication very prompt"

Transforming Healthcare

E-Pharmacy want to give YOU control over your health. Post pandemic, the NHS is suffering with staff shortages, budget cuts, longer than ever wait times and a backlog of appointments. Several lock downs has given us the opportunity to stop and listen to our bodies and now we are looking at ways of managing our own health.

E-Pharmacy is a fully regulated alternative. They are on a mission to support 10,000,000 of you and provide a safe, affordable and accessible option that puts you back in control of your health.

Read more about E-Pharmacy's mission here.

Frequently Asked Questions

Why is Ann Summers working with E-Pharmacy?

We don't want you to suffer in silence, worrying about things that are super easy to make better. Whether it's menopause or erectile dysfunction or STDs, E-Pharmacy are here to help, making sure you have accessible healthcare services to get your sex life back on track.

Is it legal?

Buying medication online via E-Pharmacy is 100% legal. They only sell genuine UK medication. E-Pharmacy are regulated by the General Pharmaceutical Council and the Medicines and Healthcare products Regulatory Agency, this is the same regulatory body for Brick-and-Mortar Pharmacies. You can view their licence details on the GPHC website.

How quickly will I get my order?

E-Pharmacy aim to dispatch all orders the same working day if they are placed before 3:30 pm on a week day. They do not currently have any collections running from their pharmacy over the weekend and public holidays.

On rare occasions, orders may get delayed because E-Pharmacy cannot confirm you are over the age of 18 or for clinical reasons. They will text and email you on the contact details provided.

E-Pharmacy offer three different shipping methods, and they state the expected shipping date on the checkout pages.

  • £5.95 – Guaranteed Next Day Special Delivery – this order will be with you the next working day:
  • £2.95 – Royal Mail Tracked 24 TM – this order will be with you within 1-2 working days
  • £1.95 – Royal Mail Tracked 48 TM – this order will be with you within 2-5 working days

Are there age restrictions?

E-Pharmacy's service is only available to people over the age of 18. This is a legal restriction set by the regulatory body to keep minors safe. Some medications that they sell also have an upper age limit.

As E-Pharmacy run as an online service and do not see their patients in person, they need to validate that you are over the age of 18 with a quick check using your name, date of birth and address against national databases like the electoral roll.

Do E-Pharmacy offer Refunds?

Refunds if you change your mind

E-Pharmacy cannot offer refunds on medication once they have been dispensed by a Pharmacist and despatched to you. This is because the medication is classed as a personalised good, which includes the fee for a private prescription issued by one of their prescribers. E-Pharmacy cannot reuse medication returned to them and these have to be destroyed in a safe manner.

Unfortunately, they are unable to accept returns if you have changed your mind. This is for safety reasons as they will not be able to re-sell returned medication.

Do not throw away any medicines via wastewater or household waste, please take medication to your local pharmacy and they will dispose of the products safely.

Refunds on faulty items

In the unlikely event that a medication has been delivered faulty or has been damaged via transit, E-Pharmacy are happy to issue a replacement upon receipt of the item.

Refunds for other reasons

Refunds may also be issued for the following reasons

  • E-Pharmacy have been unable to verify your ID (see our terms and conditions)
  • A prescriber has deemed the medication you ordered is unsafe for you based on answers from your health questionnaire
  • You have cancelled your order with E-Pharmacy before it has been dispensed by their pharmacy team.