|UK Standard delivery
FREE on All orders
|Royal Mail 5 working days
|UK Express delivery
Order by 2pm Mon-Fri for Next Working Day delivery.
Any orders placed after 2pm Friday and before 2pm Monday will be delivered on Tuesday.
Click here to track your order
||7 working days
||10 working days
Please Note: Working days do not include Saturday, Sunday, or Bank Holidays.
CHRISTMAS DELIVERY OPTIONS
To make sure your XXXmas orders arrive in time for the main event, checkout before 2pm on the 17th December for UK standard delivery,
Before 2pm on 21st December for UK Express delivery. If for any reason your items are less than perfect, then don’t worry. You have until the 25th January to return them either online or in-store.
Another reason to have yourself a Merry XXXmas!
DISCREET PACKAGING & BILLING
We understand that privacy is important to Ann Summers customers. To ensure your saucy secret is kept from your neighbours, children or even parents, we use the utmost discretion in packaging your order for shipment.
All orders are sent with the non-descript return address name of "Gold Group House" instead of "Ann Summers". Products are mailed in bubble-wrap envelope or a plain box (depending on the nature and/or size of your order). There’s also no need to worry about your bank statement as your transaction will show as 'AS Ltd '.
You may return your order using the FREEPOST form provided with your order.
We hope you understand that there are a few exceptions around returning used consumable products (like lubes, etc). Please check the detail on the Returns policy in the FAQs below for more detail.
If you have any further questions about our Delivery & Returns please see our FAQs