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How does Click and Collect work?

Simply place your order and select the click and collect delivery option and your local store. Then we will deliver your order to the store typically within 3 working days. When your order is ready for collection, we will send you an email or text (if you have opted in) to advise your items are ready.

When you collect your order, please make sure you bring the following items with you:

  • Proof of purchase - your email or your text message (if requested).
  • Your payment card - for protection against fraud, we cannot release your purchase without seeing your payment card.
  • If you have paid by Paypal, then please bring a photo ID, which must be your passport or photo driving licence.

If someone else is collecting the goods on your behalf, they must present your proof of purchase, as well as their own photo ID (passport or photo driving licence only).