up to 50% OFF All Lingerie and Toys Ends

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FUSION: MONEY BACK GUARANTEE

The Couples Vibe

We’re really disappointed you are thinking about returning the Fusion Couples Vibe. However, we’ll make this part as satisfying as possible. All you need to do is download and complete our claim form as your feedback is important to us.

You will need your purchase receipt which must be within the 28 day return period or your claim won’t be valid.

Please download and complete our claim form as your feedback is important to us. You will need your purchase receipt which must be within the 28 day return period or your claim won't be valid.

If you have any queries about our Money Back Guarantee please call: 0333 440 6969 during normal working hours:
Monday to Friday 08:00 - 20:00, Saturday 09:00 - 18:00, Sunday 09:30 - 18:00

How to Claim and Terms & Conditions For Fusion Money Back Guarantee

If you are not 100% satisfied with your Fusion toy, you can apply for a refund as part of our Money Back Guarantee.

  • Download the claim form.
  • Print and cut off the Freepost returns label at the bottom.
  • Put the claim form and your original receipt with the toy into a parcel and return to the address given via Royal Mail.
  • Please obtain proof of postage from the post office so that we can action your refund if your parcel goes missing.

Download Claim Form